Where to Buy

Discover Onyx’s premium stoves and fires, available exclusively through select approved retailers. Our expert retailers offer bespoke supply and installation services across the UK and Republic of Ireland. For a personalised quote, simply fill in the form and one of our team will get back to you. Alternatively, to locate your nearest retailer simply use our locator tool below.

    Find a Retailer

    Onyx products are only available through our network of experienced independent retailers. With showrooms across the country you will be able to view a selection of models, often fully operational and discuss your individual requirements to ensure you select the most appropriate product for your home.

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    Expert Retailer Network

    We take great care to ensure that our stoves and fireplaces are designed, tested and manufactured to the highest possible quality and safety standards. We are just as concerned to make certain that they are sold and installed correctly so that you enjoy years of pleasure from your purchase.

    Accordingly, you will find our products are only available from experienced, independent retailers who will be happy to show you a selection of models locally in their showrooms, often fully operational. These independent retailers will discuss your individual requirements both technical (such as sizing the heat output to your room and advising on your flue type)and design; and ensure that you select the most appropriate product for your home. They will also be able to advise on or assist with the installation process as well as help provide any after-sales support and servicing of your appliance that you may require in the future.

    Whilst we encourage our retailers to promote fireplace products and their outlets via the internet, we do not believe suitable levels of customer care and satisfaction can be obtained from nationwide online sales and we would strongly recommend that you consider this when undertaking your research and making a purchasing decision. Further, please be aware that we do not offer technical support (beyond our statutory responsibilities) to products bought via nationwide online sales, where this support would normally be offered by one of our qualified, independent retailers.