Share your Owner Expo with us!
Thank you for choosing an Onyx product for your home and we’d love to hear about your stove or fire installation. In just a few short steps you can tell us all about it. Please use the form below to share your thoughts and photos. Once you send your showcase to us, we will publish it on our Onyx Owner Expo area and send you a link so you can view it live on the website!
Important Information
By submitting a testimonial to our Owner Expo area, you agree that Onyx are free to use your words and images for our marketing purposes. You retain all rights and ownership however, and as such you can request its removal from the main website, or any other areas it may be used, at any time. We’ll only use your personal information to contact you in conjunction with your testimonial submission and/or connected entry into our “Win Back the Cost of Your Product” prize draw. Please feel assured that any personal information you may supply, will not be made public or passed to any third parties. We thank you for your testimonial and we look forward to putting it live on the website.
“Win the cost of your product” Prize Draw Terms & Conditions
- Draw entries are automatically made when a customer registers their stove or fire with Onyx online, subject to the conditions below.
- A second entry to the draw can also be made, if wished, by submitting a product review in our Owner Expo area.
- If a customer returns their order or purchase after registration, their entry will be invalid.
- The competition is not open to employees (or their immediate families) of the Promoter, its agents or anyone professionally connected to the promotion.
- The prize is defined as the net cost paid to the authorised Onyx retailer (including VAT) of the product purchase only, as shown by the receipt to a maximum value of the RRP of the product at the time of purchase.
- The prize is non-transferable.
- A winner will be selected at random on the 1st of September annually after each draw has ended, and contacted via email or telephone thereafter. If the prize is unclaimed after reasonable efforts have been made to contact the winner, a new prize draw will take place.
- Each draw includes Product Registrations and Owner Expo area submitted since the previous draw.
- All entrants agree to be bound by these Terms & Conditions. Entries that are not submitted in accordance with these terms and conditions will be disqualified.
- The Stovax Heating Group reserves the right to alter, amend, foreclose or withdraw the promotion at any time and without prior notice.
- These Terms & Conditions are subject to English law. The decisions of Stovax Heating Group are final and no correspondence will be entered into.
- This promotion is available to all registrations made in the UK, The Republic of Ireland, France, Netherlands and Belgium only.
Information regarding the processing of personal data
Stovax Limited, reg. no. 1572550 processes your personal data in connection with your kind submission of details of your installation. We care about your integrity and therefore want to provide you with information regarding the processing of your personal data.
The data controller
Stovax Limited is the data controller for the processing of your personal data. Our contact details are Spitfire Avenue, Skypark, Clyst Honiton, Exeter, Devon, England EX5 2FR.
Data protection officer
You can contact our data protection officer at the following address:
The Company Secretary, Stovax Limited, Spitfire Avenue, Skypark, Clyst Honiton, Exeter, Devon, England EX5 2FR.
The purpose and legal basis for the processing
We process your personal data by storage, viewing and registration, for the purposes of our marketing.
The personal data stored by us will comprise the data entered on the form above.
The legal basis for the processing is that it is that you have consented to our processing by submitting the details. On the form above. You are not obliged to provide the personal data to us.
Who has access to your personal data?
The data is primarily used by our marketing department. Selective senior members of management may also have selective access, but only where necessary as part of their duties.
For how long do we store your personal data?
We store your personal data as long as necessary to fulfil the above-mentioned purpose of the processing and for the further period necessary under UK law relating to the retention of documents. However, we do not store personal data longer than 7 years after its last use.
Your rights
If the processing is based on your consent, you have the right to withdraw the consent at any time. However, such withdrawal does not affect the lawfulness of the processing of your personal data based on the consent before the withdrawal. You have the right to request access to information regarding which of your personal data that is being processed and request rectification of your personal data. You also have the right to object to and request restriction of the processing concerning your personal data, as well as the right to request erasure of your personal data. You also have the right to receive your personal data in a structured, commonly used and machine-readable format and the right to transmit those data to another controller (data portability).
To exercise these rights please contact the Data Protection Officer, whose details are given above. If you are not satisfied with our service, you have the right to lodge a complaint the Information Commissioners’ Office or another competent supervisory authority in accordance with the General Data Protection Regulation.